*Discontinued After January 31, 2023*

HIRING: Hiring for Fit and Value
We all want people who are technically sound, maybe even technically outstanding.  But we also want people who fit our culture and add value to our organization.  Asking the right questions and trusting your instincts during the interview process, along with understanding that everyone has development needs, can help identify the ideal candidate.

PERFORMANCE EVALUATIONS: Making Them Meaningful
How much meaning and value come out of annual employee appraisals?  Not much.  Let's talk about how goal setting, continuous coaching, and consistent check-ins help employees grow while meeting organizational needs.

FIRING: Coach Them Up or Coach Them Out
Letting go of an employee is not easy, even when warranted.  If coaching them up fails, coaching them out allows them to make the decision to leave with dignity while honoring the integrity of your team.

LEADERSHIP: Be the Leader You Want to Follow
We all know relationships are the key to life. Creating connections and building relationships across departmental lines not only enhances the job but helps us serve each other better. Let’s explore the behavioral approaches to people-oriented leadership and discover the motivations in each other to produce a more impactful work environment.

About the Speakers

Christel Pettinos is a tenured City Secretary at the City of Coppell with a deep passion for service and leadership. She has 20 years of experience working with elected officials, building communities and providing meaningful customer experiences. A natural planner and researcher, Christel enjoys sharing her skillsets through strategic innovation, seeking out process efficiencies and providing organizational training opportunities. Determined to make a difference one person at a time, Christel strives to bridge gaps, make connections and pour into people along the way.

Christel is a Texas Registered Municipal Clerk, a Certified Public Manager, and is currently working towards her Master’s degree in Public Administration. She holds a B.A. in International Studies and a French minor from Austin College in Sherman, Texas.

Amy Swaim has a passion for serving others and has been in local government for the past 20 years, 10 of which have been with the City of Coppell. She is a Senior HR Advisor in the Human Resources Department, advising leadership and employees in all areas of the HR function and developing and implementing strategies to promote employee engagement.  Amy leads the organization's Performance Evaluation and Training & Development initiatives and also serves as its Organizational Change Manager.

Amy is a certified Prosci Change Management Practitioner and has a MBA in Human Resource Management from Walden University. 

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